Contact Center Solution for COVID-19 Vaccine Administration 

Through our partnership with Talkdesk, we are helping healthcare providers deliver a faster, smoother and more transparent experience to patients scheduling COVID-19 vaccinations.

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COVID-19 Recovery: Shots into Arms

Call Center solution for vaccine administration.

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today to get started: 1-833-992-5276

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Claro Enterprise Solutions

Speak to our experts

today to get started:

1-833-992-5276

Insight Section

1-833-992-5276

Support

A Global Network Operation Center with dedicated incident and service managers delivers 24x7x365 coverage for customer support.

Convenience

Ability to manage record call volumes and simplified scheduling creates a seamless experience.

Call center functionality plugs seamlessly into a wide range of standard and customized customer applications.

Integration

Compliance

Advanced management and quality functionalities are fully compliant with HIPAA industry standards.

Intelligence & Insight

Data integration provides agents with real-time access to patient information and accounts. AI-enabled chatbots address vaccine questions and concerns.

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An Urgent Customer Journey Made Easier

The Problem

Healthcare providers are scrambling to meet urgent demand for the COVID-19 vaccine. In many cases, customer service organizations can’t keep pace with unprecedented call volumes from consumers seeking information on eligibility and appointments. The result: long wait times and a frustrating experience. Through our partnership with Talkdesk, we are helping healthcare providers offer patients a faster, smoother and more transparent experience.

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